What to expect:
- Taking initial telephone calls and responding to agency enquiries
- Dealing with all enquiries with a friendly, informed response
- Responding in a timely and business-like manner
- Managing systems for following up enquiries
- Processing applications, including managing checks & references.
- Maintaining an active role in social media campaigns, promoting service
- Developing, preparing and sending out information packs.
- Managing the administrative tasks for the initial preparation training
- Working closely with colleagues to prepare management information by monitoring enquiries, responses and outcomes.
- Filing of information and archive material […More]